Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when contacting us, including your name, email address, phone or WhatsApp number, company name, country or region, project type, furniture type, dimensions, quantity, material, color, finish, reference URL, project or furniture requirements, messages submitted through contact forms, and files voluntarily uploaded through forms.

When you visit the website, we may also collect technical and usage information such as IP address, browser and device information, pages visited, referral source, interaction data, and approximate geographic information derived from analytics.

2. How We Use Your Information

We use information to respond to inquiries, prepare quotations, communicate about furniture projects, provide customer support, improve website usability, measure website performance and traffic, prevent spam, abuse and fraud, maintain website security, and understand which marketing channels generate inquiries.

3. Contact Forms and Inquiries

When you submit a contact or inquiry form, the information you provide may be saved in the WordPress website database and sent to LOVSETTI business email so that we can respond to quotation requests and project consultations.

Our forms use anti-spam, timing and rate-limiting controls to help protect the website from automated submissions, abuse and security risks. These controls are used for spam prevention and website security.

4. Analytics

This website uses Google Analytics 4 (GA4) to understand visits, traffic sources, pages viewed, general interactions, and lead or conversion events. LOVSETTI uses this information to improve the website and understand which channels generate inquiries.

LOVSETTI does not send the personal content submitted through contact forms, such as names, email addresses, phone numbers or message text, to Google Analytics as part of its lead tracking.

You can learn more about Google privacy practices at Google Privacy Policy.

5. Cookies and Similar Technologies

The website and third-party services may use cookies, local storage or similar technologies to maintain functionality, measure traffic, improve performance and prevent abuse.

6. Cloudflare and Website Security

LOVSETTI may use Cloudflare for content delivery, website security, bot protection and network performance. As part of providing these services, Cloudflare may process IP addresses, request information, and device or browser-related technical data.

7. How We Share Information

We do not sell personal information. We may share information only when reasonably necessary with hosting or infrastructure providers, analytics providers such as Google Analytics, email service providers, security or CDN providers such as Cloudflare, service providers necessary to operate the website, or authorities where legally required.

8. International Data Transfers

Because LOVSETTI works with international customers and may use international technology service providers, information may be processed across countries or regions. We handle such processing in a factual and practical way for website operation, inquiries and business communication.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, resolving disputes, preventing abuse, and complying with applicable legal obligations.

10. Data Security

We use reasonable technical and organizational measures to protect information, including HTTPS, server-side validation, anti-spam controls, rate limiting, access controls, and network or security protections. No website, transmission or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live, applicable law may give you rights to request access, correction, deletion, restriction, objection, or other controls over your personal information.

To make a privacy request, please contact LOVSETTI at info@lovsetti.com.

12. Third-Party Links

The website may link to third-party services such as WhatsApp, Instagram, Facebook. These services have their own privacy policies and practices.

13. Children's Privacy

This website is intended for furniture buyers, designers, dealers and project clients. It is not directed to children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.

15. Contact Us

If you have questions about this Privacy Policy or how LOVSETTI handles personal information, you can contact us using the details below.

• Email: info@lovsetti.com
• Location: Foshan, Guangdong, China
• Website: https://lovsetti.com/